What is our refund/return policy?

Can I get an e-mail before my credit card is charged?

Do we accept phone orders?

How do I know if an item is in stock or a pre-order item?

How do you contact us?

How many years have we been in business?

I have a faulty product, who should I contact?

What are our discounts?

What are our store and phone line hours?

What happens if my credit card is declined or expired?

What if I contest a charge through my credit card company?

What if I need to change my credit card number?

What if I only want to change my address?

What if I put in multiple credit cards on different orders?

What if I want to order a product that is not on the website?

Why have we gone to a shopping cart?

Why is our pre-order deadline different than the deadline on the Manufacturer's website?